PURCHASE PROTECTION
14-Day Price Protection Guarantee
Shop with absolute certainty. When you invest in hardware from Printovex, you are automatically shielded by our 14-Day Price Protection Guarantee.
Price Drop Reimbursement
If an eligible printer or bundle drops in price on printovex.shop within 14 days of your purchase, we refund the difference.
Direct Store Credit or Refund
Receive your adjustment either as a direct refund to your original payment method or instant store credits.
Hassle-Free Processing
No tedious forms. Submit your order number to concierge support for rapid verification within 24 hours.
1. Eligibility Requirements
- The request must be submitted within 14 calendar days of the original order dispatch date.
- The identical SKU, model, edition, and bundled configuration must be live on printovex.shop.
- Limited clearance liquidation items and promotional coupon codes with external restrictions are excluded.
2. How to Request Price Protection
Send an email to support@printovex.shop with the subject line Price Protection Request - [Order Number]. Include the live link or screenshot of the updated price on our store. Once verified, your adjustment will be processed within 1 business day.